IMPORTANT UPDATES
WE ARE SHIPPING IN-STOCK ORDERS SAME BUSINESS DAY OR NEXT.
ANY OUT OF STOCK ITEMS SHOW OUR EXPECTED ARRIVAL DATES - IF THIS CHANGES WE WILL BE IN TOUCH TO LET YOU KNOW ***
IMPORTANT MESSAGE RE HOME DELIVERY:
most delivery drivers will no longer come into the home and only leave parcels at the front door.
This may include furniture items.
EXPRESS POST: Australia Post has advised that although Express Post will be prioritised, it can no longer be a guaranteed as an overnight service.
Does your login show a 504 error (too slow to respond)?
Internet services are under a lot of pressure with so many people working from home, schooling from home and in self isolation (watching movies!) If you receive a 504 ERROR, and you see Michelle or Terri are online via livechat - then we can call you to process your order over the phone, just send us a live chat message.... IF NOT: you can still place your order as a guest, in the comments field kindly write "could not log in", and we will correct your top3 credits and refund any shipping charges that should not apply.
TEMPORARY STORE CLOSURES
*** OUR EMPORIUM STORE IS TEMPORARILY CLOSED ***
*** OUR RICHMOND STORE IS TEMPORARILY CLOSED FROM 31st March ***
*** OUR CANBERRA STORE IS TEMPORARILY CLOSED FROM April 1st ***
*** OUR CROWS NEST STORE IS CURRENTLY OPEN TO LIMITED CLIENTS AT A TIME ***
