EXPECTED ARRIVAL TIMES
We work very hard with our suppliers, shipping agents and couriers to provide accurate stock arrival times. Please note that arrival times noted for Out of Stock items are when we expect them to arrive at our Sydney warehouse.
Many of our products and brands rely on boutique manufacturing and parts that can be impacted by COVID-19 restrictions - and can sometimes be unexpectedly let down by their suppliers when hoping to receive their deliveries.
Additionally, given the current Pandemic, we are seeing unprecedented disruption to shipments and arrival times.
We will keep you updated if arrival times change on your order, but please be aware that we cannot control the approvals process for arrival into Australia. There have been lengthy delays even once stock arrives to Australian Shores, due to both COVID-19 and Sydney Dock strikes.
We understand your deliveries are important - and we're doing our very best to minimise delays and keep you updated on any that occur.
We expect there are likely to be some delays as we head closer to the Christmas period, if there are any items you have your eye on I would not hesitate to grab them!
We appreciate your patience.