Shipping policy
All in stock orders will ship within 2-3 days of order. If an item is unexpectedly out of stock we will contact you to discuss your options.
Top3 is proud to offer FREE standard delivery, excluding bulky items, Australia-wide to our top3 members on all orders over $100.00. In stock orders ship same day or next business day. Standard delivery usually takes 1-5 business days, depending on your parcel destination.
| Â Pricing includes packaging and insurance |
| Standard shipping within Australia | Flat rate of AU$12.00 per order |
|
Standard shipping for members on all orders over AU$100.00, |
FREE |
|
Express shipping within Australia, |
Flat rate of AU$18.00 |
| Â *Bulky items are estimated using the shipping calculator during the checkout. Or we will contact you if the website is unable to calculate the shipping costs. **Limited delivery area. |
All parcels need to be signed for on delivery, unless you select authority to leave. If your parcel cannot be delivered you will receive a notification card and you will need to make alternative arrangements for collection with the courier or it will be delivered to your local post office. If not collected, it may be returned to top3 by design and any re-delivery charges will be charged to the customer.
If you elect to provide an authority of leave, please note that top3 by design are not responsible for your order once it has been delivered with your authority to leave or signed for by someone at your premises.
You can check on the progress of your delivery at any time, using the link sent to you via email upon dispatch of your order. If you are concerned about your delivery, you can email orders@top3.com.au or phone 02 9906 4433
Items will be sent in one shipment as soon as all products are available, product availability is listed at time of purchase with each item. We just ask that if you require multiple shipments, please contact top3 on 02 9906 4433 so we can assist you. Multiple shipments may incur additional postage charges.
