Why shop at top3 by design

Why shop at top3 by design

Free Standard Shipping

Deliveries are on us!
Top3 is proud to offer FREE standard shipping, excluding bulky items, Australia-wide to our top3 members on all orders over $100.00. In stock orders ship same day or next business day. Standard shipping usually takes 1-5 business days, depending on your parcel destination. A bulky item is any product shown with a shipping calculator on the product page. In order to keep pricing as low as possible, some products are delivered directly from the designer (with samples shown on the shop floor) and delivery charges may apply, regardless of whether you are instore or online.
For more information regarding FREE standard shipping, please see our terms & conditions.

Competitive Pricing

At top3, we aim to provide the most competitive price possible on all products. Top3 is an Australian owned and operated business, when you shop with top3, you are supporting your local retailer. Additionally, to protect the livelihood of creators, inventors, designers and architects, top3 ensures that all design products are 100% authentic and from the rightful manufacture.

Easy No-fuss Returns

We want you to be one hundred percent happy with your top3 experience. If, for whatever reason, you are unhappy with a purchase, you can return it for an exchange, store credit or a full refund (provided the items are in their original packaging and are in perfect saleable condition). No returns on sale items.

In order to receive store credit from an item due to a change of mind, simply return the item within 60 days of purchase, with this returns document enclosed to ensure we can handle it promptly upon receipt in our warehouse. Please ensure the item is in ‘as new’ condition, including packaging. If you would like to exchange your purchase it is a good idea to contact us in advance of the return so that we can hold the item for you.

Earn Shopping Credits

Top3 established the 'top3 Membership Initiative' to reward our regular customers. You earn a 5% credit towards future purchases with us! (excludes sale items and postage or shipping charges). Read about the benefits of membership.

Gift Cards Never Expire

A top3 gift card has no expiry date. Your payment (or your friend’s payment!) for your giftcard does not expire – so why should your giftcard? Enjoy the spend on your gift card whenever suits you, no matter how long you take.

Free* Gift Wrapping

Top3 offers free gift wrapping in our signature style - glossy white paper with a brightly coloured ribbon and subtle top3 sticker.
Simply select the gift wrap checkbox in your shopping cart.
* Free for a limited time

Secure payment gateway

We use eWay as our preferred secure payment gateway provider.